Hotel Plaza Osaka

We stayed at Hotel Plaza Osaka from April 25 to April 30. The hotel is conveniently located near Osaka Station, making it easily accessible. The staff were exceptionally friendly and attentive throughout our visit. Upon our arrival, we were warmly greeted by Muniru and Mr. Park. We were comfortably seated in the Welcome Lounge and offered refreshing cold drinks while our check-in was finalized. Overall, the experience was delightful and incredibly relaxing. The breakfast provided a wonderful array of options, with the staff remaining attentive and accommodating. The beds were comfortable, and when we requested extra pillows, the response was prompt. The proximity of convenience stores such as Lawson, 7-Eleven, and Family Mart was particularly beneficial for our daughters, as it ensured that breakfast, snacks, and even occasional dinners were easily arranged. Mr. Park and Muniru maintained their attentive service from check-in to check-out, enhancing our stay. I highly recommend this hotel not only for its comfortable and spacious rooms—an uncommon find in Japan—but also for the outstanding service provided by the friendly staff. We look forward to visiting Osaka again and staying at this hotel in the future. Thank you.

We stayed there twice and both times were fantastic, from day one the staff were fantastic and very helpful, especially the concierge! The rooms could be considered a little older than other hotels, but they are fairly large and have good amenities within the room. It’s one stop from Osaka Central and every train stopped at Juso Station, so it made it very convenient to get around! The restaurants in the hotel are amazing and offer fantastic views of the City and a variety of cuisine options! Personally I lover buffet breakfast it was one of the best we had throughout our 28 days in Japan. Definitely will be staying there again the next time in Japan.

We loved how spacious the room was, we stayed in the twin room, also loved the yukatas that theyve provided. The staff are friendly and helpful, location is great as it's close to a lot of the combinis, the shuttle was also great, a good way to get to the station or Dotonbori. The hotel has a gym, coin laundry and 4 restaurants, the lounge where you can dress up in traditional kimonos was a plus.

This place was insanely accommodating from check in to check out. The hotel has a variety of cool features, including gyms, dress-up areas and restaurants that we sadly weren't able to use this time, but looked impressively fancy. The gift shop with Osaka souvenirs on the ground floor was a nice touch, as were the helpful tips about local tourism areas and the nice tea served on arrival. The room was large enough for two, with a nice mini-fridge, table and chairs overlooking a window view of Osaka and enough space for two large suitcases and one small one. The shower pressure was good, the wifi was fine, and the location being so close to a train station was fantastic. The real stand outs were the lovely staff members who were professional and accommodating.

Attentive and friendly staff, location of hotel